LYVERITH Money Back Guarantee Policy
At LYVERITH, we prioritize the satisfaction and trust of our customers. We understand that sometimes a product may not meet your expectations. To ensure a risk-free shopping experience, we offer a comprehensive Money Back Guarantee policy.
Eligibility Criteria
- Products must be returned within 30 days from the date of delivery.
- Items should be in their original condition, unused, and with all original packaging intact.
- Proof of purchase from LYVERITH must be provided for a refund.
Non-Refundable Items
The following items are not eligible for refunds:
- Gift cards and vouchers
- Personalized or customized products
- Products marked as final sale
Refund Process
To initiate a refund, please follow the steps below:
- Contact our customer service team at support@lyverith.com to request a return authorization.
- Securely package the product with all original components and return it to the specified address provided by our customer service team.
- Once the product is received and inspected, you will be notified of the approval status via email.
- If approved, the refund will be processed to your original payment method within 5-7 business days.
Exchanges
For exchanges, please return your item and place a new order for the desired product. This ensures a smooth and efficient process.
Contact Us
If you have any questions or require further assistance, kindly reach out to our customer service team at support@lyverith.com or call us at (555) 012-3456. Our office is located at 123 Business Avenue, Suite 400, Metropolis, USA.
Thank you for choosing LYVERITH. We are committed to ensuring your complete satisfaction with every purchase.